Shipping
We offer shipping to the contiguous United States (the lower 48 states in North America).

Orders going to Alaska, Hawaii, PO Boxes, Military bases or US territories will need a shipping quote prior to placing an order.

At this time we do not ship internationally.

We offer a flat rate shipping to the contiguous United States for $6.95 USD per order, depending on your order subtotal.

Orders are shipped from Arizona, USA and generally take 5-8 business days from the day they are shipped out until they arrive.

Processing
All orders are processed in the order they were received.

Production time varies based on the details of the item and the current order volume.

Once production is complete on all the items in your order, your order will ship and you will receive a tracking number.

Returns/Exchanges
Due to the nature of our products, we do not accept returns or offer exchanges. However, if there is an issue with your order once received, please let us know within 3 days so we can make it right.

Cancellations
Cancellations within 24 hours of placing the order are subject to a cancellation fee of 25% or $15.00 USD, whichever is greater.

We do not accept cancellations on custom orders at any point.

All cancelation requests must be made in writing via email. We do not accept requests over social media messaging, text or voicemails.

Returned Packages
If your package is returned to us as undeliverable, we will contact you to let you know. You will be required to verify your address and you will be responsible for any additional shipping fees to have your package re-shipped.

If your package remains unclaimed after 30 days of return, it will be discarded.

No compensation or refunds will be given for undeliverable orders.

Your artwork is printed in the quality that is received. We cannot take a low quality image and make it a high quality image. By submitting artwork you agree to the quality you provide.

For UV printed items we require a minimum of 125 dpi JPG or PNG.

For cut files, we prefer SVG files, but may be able to accept other vector or raster files. There may be an additional charge to convert your file into an acceptable laser cut file if needed.

Please note, saving a low quality file into a PDF file does not convert it to a vector file. It is still a low quality file, just inside a document.

Size
Sizes listed are approximate and while they will be as close to possible as listed, they may vary up to 1/2" on height & width on any given measurement or material and up to 1/16" on thickness.

Color
Colors shown online are digital swatches and may differ in person. This is due to them being digital as well as the settings on the device you are using to view the colors.

We encourage you to visit our Instagram page to view previous projects to see colors in real-life photos, with different angles, lighting, etc.

Material
When working with natural materials, such as wood, there will be a variation in the grain and color from one piece to the next. Some wood will also naturally have voids.

Font
Some fonts may need to be thickened to make them laser friendly. Text smaller than 1" tall OR wide may need to be enlarged to ensure it can be cut without breaking.

Maintenance
Each product will have different maintenance requirements, generally all printed items & cutting boards are not dishwasher safe, but please refer to each item for specific details.

Items that are laser cut will have a laser burnt edge and a campfire like smell at first.

UV printed items are made with special inks that are cured with a UV light. There may be a slight ink smell at first.

Any odor will dissipate with time and is normal, but may be amplified the longer the product stays in the sealed packaging.

We will always try our best to have the best quality item, but we do allow for a small margin of imperfections that are out of our control. Such as voids in wood or discolored grains in unpainted wood, etc.

If we feel the imperfection will affect the overall aesthetic or stability of the item, we will correct it by using a different piece of material when applicable at our discretion.